Privacy
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 2026-08-14
Information We Collect
When you browse our store, create an account, place an order, or contact us, we may collect personal information including your name, email address, phone number, shipping and billing addresses, and order history. We also collect limited technical data such as device and browser information for the purpose of keeping the site secure and functioning correctly.
How We Use Your Information
We use your information to process and deliver orders, verify your identity via one-time passwords (OTPs), provide customer support, send order updates, and improve our products and services. Where required, we will obtain your consent before sending marketing communications, and you may opt out at any time.
Consent
By creating an account and providing your phone number and email address, you consent to us collecting and processing your personal data in accordance with this policy. You can withdraw your consent at any time by contacting us.
Data Security
We use appropriate technical and organisational measures to protect your personal information, including secure connections, password hashing, and access controls. While no method of transmission over the internet is 100% secure, we work hard to safeguard your data.
Sharing of Information
We do not sell your personal information. We only share data with trusted service providers (such as logistics partners and payment processors) to the extent necessary to deliver the services you request, and we require them to handle your data responsibly.
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request access to, correction of, or deletion of your personal data at any time.
Your Rights
Under applicable data protection law, including the Digital Personal Data Protection Act, 2023, you have the right to access your personal data, request corrections, request erasure, and withdraw consent for processing. To exercise any of these rights, please contact us.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can reach us through the Contact Us page or by emailing support@aparra.com.